Hey there, I just want to say there is an official unofficial X16 Discord server out there for those who use it. It's now owned by yours truly, so I guess it's now a bit more official, but as far as I know none of the official team are into Discord, so yeah. Of course, it's perfect for some real-time chat around the X16 and some quick help real-time chat might be better suited, but if you want to ask a question or for anything else, the forums might be better suited. Obviously, the same rules as in here goes there as well.
So if you want to check it out, here's an invite link: https://discord.gg/nS2PqEC
Have fun